Michael Aranda Hernandez, the dynamic CEO and President of HMC Links Call Center Management Services, has an inspiring success story. He began his career in 2010 as an agent at a prestigious BPO company, where his unwavering dedication and hard work quickly led to promotions—first as a Team Leader and eventually as an Operations Manager.

Driven by a passion for helping others find meaningful employment, Michael transformed his ambitious vision into reality. He first established the HMC Group of Companies, expanding into various business ventures. Leveraging his extensive experience in the BPO industry, he saw an opportunity to create something impactful: a call center company that not only delivers exceptional service but also provides prestigious job opportunities for Filipinos.

In February 2023, HMC Links Call Center Management Services was born. Reflecting on his journey, Michael often says, "If foreigners can invest in this business, why don't we start it ourselves?" This mindset has fueled his determination to build a company that stands out for its quality, integrity, and dedication to its employees.

history

THE JOURNEY

The road to success was not without challenges. Starting a new business always comes with obstacles, but Michael's resilience and commitment never wavered. He embraced every challenge as a stepping stone to growth, living by the belief that "Only quitters lose."

Today, under Michael’s leadership, HMC Links Call Center Management Services continues to thrive, guided by its mission to provide top-notch services and create valuable employment opportunities for Filipinos.

Our Mission and Vision

By offering inexpensive, efficient, tailor-fit business process solutions, it is our objective to enable our clients to outsource with peace of mind. HMC Links also hope to give our multi-skilled individuals in the Philippines healthy and financially satisfying career options.

Our goal is to become the strongest and most distinctive provider of business process outsourcing services on a worldwide scale.

With our partners our services, and our customers at our core, we live these values:

Culture of Play and Learning. We foster a work environment where teams feel like they are playing and learning simultaneously, making work. Enjoyable and Educational. We commit to being present, connecting with others with transparency, dignity, and respect. Excellence and Accountability. We deliver our very best in all we do, holding ourselves accountable for results. Collaboration Over Competition. We encourage collaboration and discourage competition within our teams, recognizing that each team shares the same objectives and goals.